Question 1

How do VAs price retainers?

Accepted Answer

By hour block, priced 10–20% below the effective hourly rate to reward commitment. Common blocks: 20 hours ($800–$1,200), 40 hours ($1,400–$2,200), 60 hours ($1,800–$3,000).

Question 2

Should VAs bill for subscription tools?

Accepted Answer

Only for tools bought specifically for the client (their CRM seat, their email tool). Your own general software (task manager, communication) is baked into the rate.

Question 3

Are virtual assistant services taxable?

Accepted Answer

In the EU standard-rated VAT. In the US most states don't tax admin/consulting services, but some (Texas, Hawaii, New Mexico) do. Confirm your state before invoicing.

Virtual Assistant Invoice Template